Privacy Policy

1. Who we are

Riplex Foundation (“Riplex” or the “Foundation”) is a blockchain and Web3 organization focused on building fast, secure, and low-cost decentralized payment infrastructure inspired by the efficiency and scalability of modern digital asset networks. Riplex aims to support global payments, financial innovation, tokenized ecosystems, and enterprise-grade Web3 solutions across multiple industries worldwide.

2. Scope of this Privacy Policy

This Privacy Policy (“Policy”) explains how and why Riplex Foundation (“Riplex”, “we”, “our”, or “us”) collects, uses, stores, and protects personal information from individuals who visit our website, associated subdomains, and related services (collectively, the “Services”). This Policy applies to users who access the Riplex website, use Riplex applications, products, or services, interact with us through email, forms, social media, or community platforms, and participate in events, programs, or newsletters. It also explains what personal information we collect, how we use and protect that information, when we may share information with third parties, and the rights users may have regarding their personal data. If you provide personal information relating to another person, you confirm that you are authorized to do so and that the information provided is accurate. Riplex may update or modify this Privacy Policy from time to time. Any updated version will be published on our official website, and continued use of our Services after such updates constitutes acceptance of the revised Policy..

If you provide or disclose personal information relating to other individuals, including family members, employees, or colleagues, you confirm that you are authorized to do so and that the information provided is accurate. By submitting such information, you acknowledge and agree that Riplex may process the data in accordance with this Privacy Policy. You are also responsible for ensuring that the relevant individuals have been informed about this Policy.

Riplex may update or modify this Privacy Policy from time to time. We encourage users to review this Policy periodically to stay informed about any changes. Continued use of our Services after any updates constitutes acceptance of the revised Policy.

3. How you can contact us

For any questions, concerns, or requests related to data protection and privacy matters, please contact:
privacy@riplex.org

4. How We Collect Information About You

We may collect information about you when you visit or use our website, interact with our services, contact us through email, forms, live chat, social media, or other communication channels, subscribe to newsletters, participate in events or programs, or engage with any Riplex-related platforms and services.

You are not required to provide personal information to us. However, certain information may be necessary for us to provide services, respond to inquiries, maintain security, or fulfill contractual and operational obligations. Without such information, some services or features may not be available.

Depending on how you interact with Riplex, we may collect and process different categories of personal and technical information as described in this Privacy Policy.

4.1 Information You Provide to Us

You may provide personal information to Riplex when you fill out forms on our website, create or access an account, subscribe to newsletters, participate in community activities, or communicate with us through email, web forms, live chat, social media, phone, or other communication channels.

The information you provide may include your name, email address, wallet address, phone number, messages, language preferences, and other information voluntarily submitted while interacting with our services.

4.2 Information We Collect Automatically

When you access or use our website and services, we may automatically collect certain technical and usage information, including your IP address, browser type, device information, operating system, pages visited, date and time of access, referral URLs, and browsing activity.

This information helps us improve security, analyze platform performance, enhance user experience, and maintain the functionality of our services. In some cases, this information may be combined with data you voluntarily provide to us.

Depending on how you interact with Riplex, we may collect and process different categories of personal and technical information through our services.

  • Account Data: Full name, gender, date of birth, age or age range, photo/avatar, email address, phone number, and user credentials;
  • Payment and Transaction Information: such as data about your billing address and method of payment, like bank details, credit, debit, wallet or other payment card information or data about purchases and services or transactions facilitated by Us;
  • Usage Data: Information on how you use Reeve, including login times, feature usage, and interactions;
  • Technical Data: IP address, browser type, device information, and cookies;
  • Uploaded Data: Content you provide by uploading files (e.g., CSVs) or through ERP system integration. This may include structured records such as invoices or financial entries, which could contain personal data of individuals. You are responsible for ensuring that any such data is lawfully shared with us and does not violate data protection obligations;
  • Support Data: Information you provide when contacting us for support;
  • Inference Data: Data such as your preferences for receiving marketing communications and details about how you engage with them, as well as information relating to your demographics and interests.

4.3 Information We Receive from Other Sources

Riplex may receive information about you from third-party sources, partners, service providers, analytics platforms, contractors, and other organizations that support or integrate with our services. This may include technical data, usage information, marketing insights, or publicly available information related to your interaction with blockchain, Web3, or community platforms.

Information received from third parties may be combined with information you directly provide to us in order to improve our services, enhance security, personalize user experience, and support operational or legal requirements.

5. Use of Services and Special User Considerations

Certain Riplex services and blockchain-related features may allow users to upload, share, or publish information and digital content to decentralized networks or blockchain infrastructure. Users are responsible for ensuring that any data, content, or information submitted through these services complies with applicable laws, regulations, and privacy obligations.

Because blockchain technology is decentralized and immutable, information published on-chain may become permanently accessible and may not be modified or deleted once recorded.

5.1 Blockchain Publishing Responsibilities

When using blockchain-related features provided by Riplex, you are solely responsible for ensuring that any information, content, or data submitted for on-chain publication complies with applicable privacy, data protection, and legal requirements.

Users should carefully review all data before publishing it to the blockchain and implement appropriate internal security and governance measures where necessary.

  • Information published to a blockchain network may become permanent, immutable, and publicly accessible. Once data is recorded on-chain, it may not be possible to modify or remove it.
  • Riplex services are not intended for the publication of sensitive personal information or personally identifiable information (PII) on public blockchain networks. Users are responsible for ensuring that such information is not included in uploaded or published content.
  • Riplex does not control decentralized blockchain environments and disclaims responsibility or liability for any content, data, or information users choose to publish or share through blockchain-based services.

5.2 Data Protection and User Responsibility

To reduce the risks associated with uploading or publishing sensitive information through Riplex services, users are encouraged to review all content carefully before submission and ensure compliance with applicable privacy and data protection laws.

  • Riplex may provide tools, security features, or recommendations intended to help users protect sensitive information before sharing or publishing content through blockchain-related services.
  • Users are responsible for reviewing and approving all uploaded or submitted information before it is processed, stored, or published through any Riplex platform or decentralized infrastructure.
  • Riplex services are not intended for storing or publishing unnecessary sensitive personal information on public blockchain networks. Users are solely responsible for ensuring that any uploaded or imported data complies with applicable laws and does not violate the privacy rights of others.

6. How Your Information Is Used

Riplex may use personal and technical information collected through our website, services, and platforms for operational, security, communication, legal, and improvement purposes.

  • To provide, operate, maintain, and improve Riplex services, products, platforms, and blockchain-related infrastructure.
  • To create and manage user accounts, provide customer support, respond to inquiries, and communicate important updates, announcements, or service-related information.
  • To process transactions, maintain records, manage relationships with users, partners, and service providers, and fulfill contractual or operational obligations.
  • To personalize user experience, analyze platform usage, monitor performance, improve security, and enhance the functionality of our services and website.
  • To send newsletters, marketing communications, promotional content, event information, or ecosystem updates that may be relevant to users, subject to applicable laws and user preferences.
  • To detect, prevent, investigate, and address fraud, abuse, unauthorized access, security incidents, or illegal activities involving Riplex services or infrastructure.
  • To comply with legal obligations, regulatory requirements, governmental requests, court orders, or to protect the rights, property, and security of Riplex, its users, and third parties.

7. Newsletters and Communications

Users may choose to subscribe to Riplex newsletters, announcements, marketing communications, ecosystem updates, or other informational content through our website or services.

Newsletter subscriptions are voluntary and may require users to confirm their subscription through a verification or confirmation process before communications are sent.

Riplex may collect limited engagement information related to newsletters and communications, such as whether an email was opened or whether links within the communication were accessed. This information may be used to improve communication quality, user experience, and the effectiveness of our content and services.

Users may unsubscribe from newsletters or marketing communications at any time by using the unsubscribe link included in the communication or by contacting us directly at privacy@riplex.org.

Withdrawal of consent for marketing communications does not affect the lawfulness of processing carried out before such consent was withdrawn.

8. Use of Cookies

Riplex uses cookies and similar technologies to improve website functionality, enhance user experience, analyze traffic, and maintain the security and performance of our services.

Cookies are small text files stored on your device when you visit a website. These files help websites recognize users, remember preferences, and provide a more personalized browsing experience.

Our website may use both first-party and third-party cookies. First-party cookies are set directly by Riplex to support core website functionality and improve performance. Third-party cookies may be provided by analytics services, social media platforms, or external tools integrated into our website.

We may use analytics and tracking technologies, including services similar to Google Analytics or related platforms, to better understand website usage, improve platform performance, measure engagement, and optimize content and services.

Cookies used on our website may include session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a limited period to remember your settings and preferences across visits.

Users may manage, disable, or delete cookies through their browser settings at any time. However, disabling certain cookies may affect the functionality, availability, or performance of some parts of the website or services.

By continuing to use the Riplex website and services, you consent to the use of cookies and similar technologies in accordance with this Privacy Policy.

8.1 Strictly Necessary Cookies

Strictly necessary cookies are essential for the proper operation, security, and functionality of the Riplex website and services. These cookies enable core features such as page navigation, account access, security verification, form submissions, and user preference management.

Because these cookies are required for basic website functionality, they cannot usually be disabled through our systems. Without these cookies, certain features, services, or secure areas of the website may not function properly.

8.2 Targeting Cookies

Targeting or marketing cookies may be used by Riplex and third-party partners to deliver relevant advertisements, promotional content, and personalized experiences based on your interests and interactions with our website or services.

These cookies may track browsing activity across websites and online platforms in order to better understand user preferences, measure campaign effectiveness, and display content or advertisements that may be more relevant to individual users.

Targeting cookies generally do not directly store personal information, but they may identify your browser, device, or online activity through unique identifiers. If you choose to disable these cookies, you may receive less personalized advertising and promotional content.

8.3 Performance Cookies

Performance cookies, also known as analytics or statistical cookies, help Riplex understand how visitors interact with our website and services. These cookies collect information such as page visits, traffic sources, navigation behavior, and overall platform usage.

The information collected through performance cookies is generally aggregated and anonymized. It is used to analyze website performance, identify popular content and features, improve functionality, optimize user experience, and enhance the overall quality of our services.

If these cookies are disabled, certain analytics and performance monitoring features may not function properly, which may limit our ability to improve website performance and user experience.

9. Who Has Access to Your Information

Riplex does not sell or disclose personal information to third parties except where necessary to operate our services, comply with legal obligations, protect our rights, maintain security, or provide requested functionality to users.

We may share limited information with trusted third-party service providers, partners, contractors, analytics providers, hosting providers, customer support tools, or infrastructure providers that assist us in operating, maintaining, securing, and improving our website, platforms, and services.

Certain Riplex services or features may be supported by third-party infrastructure or technology providers acting on our behalf. These providers are only given access to the information necessary to perform their services and are required to maintain appropriate security and confidentiality protections.

We may also disclose information where required by applicable laws, regulations, legal processes, governmental requests, or where necessary to detect fraud, prevent abuse, protect user safety, enforce our policies, or defend the rights and interests of Riplex and its users.

10. Where We Store Your Personal Information

Personal information collected by Riplex may be processed, transferred, or stored on servers and infrastructure located in different countries where our services, partners, or providers operate.

By using Riplex services, you understand and acknowledge that your information may be transferred to jurisdictions outside your country of residence, where data protection laws may differ from those in your local jurisdiction.

Riplex takes reasonable technical, organizational, and security measures to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction. We work with trusted service providers and implement safeguards intended to maintain the security and confidentiality of user data.

While we strive to use commercially acceptable methods to protect information transmitted through our website and services, no method of electronic transmission or internet-based storage can be guaranteed to be completely secure. Users transmit information at their own risk.

11. How Long We Keep Your Data

Riplex retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining security, complying with legal obligations, resolving disputes, and enforcing our agreements and policies.

When personal information is no longer required for these purposes, we may delete, anonymize, or securely store the information in accordance with applicable laws, regulatory requirements, and legitimate business or legal interests.

12. Links to Other Websites

The Riplex website and services may contain links to third-party websites, applications, platforms, or external resources that are not owned or controlled by Riplex.

This Privacy Policy applies only to Riplex websites and services. We encourage users to review the privacy policies and terms of any third-party websites or services they visit, as Riplex is not responsible for the content, security, privacy practices, or policies of external platforms.

Accessing third-party websites through links provided on Riplex platforms is done at the user’s own discretion and risk.

13. Security Measures to Protect Your Information

Riplex implements reasonable administrative, technical, and organizational security measures designed to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

These security measures may include encryption technologies, secure infrastructure, access controls, monitoring systems, and other industry-standard practices intended to maintain the confidentiality, integrity, and availability of user information.

While Riplex takes reasonable steps to protect personal data, no method of internet transmission, electronic storage, or online communication can be guaranteed to be completely secure. Users acknowledge that any information transmitted online may carry inherent security risks and is provided at their own discretion.

14. Your Choices and Your Rights

Depending on your location and applicable laws, you may have certain rights regarding the personal information collected and processed by Riplex.

These rights may include the ability to request access to your personal information, request correction or deletion of inaccurate data, restrict or object to certain types of processing, and request a copy of your data in a portable or machine-readable format.

Where processing is based on your consent, you may withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Users may exercise their rights by contacting Riplex through the contact information provided in this Privacy Policy.

You may also have the right to submit a complaint to a relevant data protection authority or regulatory body if you believe your personal information has been processed in violation of applicable laws or regulations.

15. Review of This Policy

Riplex may update, modify, or revise this Privacy Policy from time to time to reflect changes in our services, technologies, legal requirements, or business practices.

Any updated version of this Privacy Policy will be published on the Riplex website and will become effective upon publication unless otherwise stated. Where appropriate, we may also notify users of significant changes through email, website notices, or other communication methods.